Privacy Policy
At Salon Factory, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared securely when you visit or make a purchase from our website.
01. Information We Collect
- When you visit the site, we automatically collect basic device information (browser type, IP address, timezone).
- When you make a booking, we collect Order Information (name, billing/shipping address, payment details, email, and phone).
- We use essential cookies to ensure the website functions correctly and to optimize your shopping experience.
02. How We Use Your Information
- We use Order Information strictly to fulfill any orders placed through the site (including processing payments and arranging shipping).
- We use this information to communicate with you and provide essential invoices or order confirmations.
- We use device information to screen for potential risk or fraud, and to generally improve and optimize our site.
03. Sharing Your Information
- We never sell your personal information to third parties.
- We share your data strictly with trusted payment gateways (like Razorpay) and shipping logistics partners to complete your purchase.
- We may also share your information to comply with applicable laws, regulations, or lawful requests for information.
04. Data Retention & Rights
- When you place an order, we maintain your Order Information for our records unless you request us to delete it.
- You have the right to access the personal information we hold about you and ask that it be corrected, updated, or deleted.