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Privacy Policy

At Salon Factory, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared securely when you visit or make a purchase from our website.

01. Information We Collect

  • When you visit the site, we automatically collect basic device information (browser type, IP address, timezone).
  • When you make a booking, we collect Order Information (name, billing/shipping address, payment details, email, and phone).
  • We use essential cookies to ensure the website functions correctly and to optimize your shopping experience.

02. How We Use Your Information

  • We use Order Information strictly to fulfill any orders placed through the site (including processing payments and arranging shipping).
  • We use this information to communicate with you and provide essential invoices or order confirmations.
  • We use device information to screen for potential risk or fraud, and to generally improve and optimize our site.

03. Sharing Your Information

  • We never sell your personal information to third parties.
  • We share your data strictly with trusted payment gateways (like Razorpay) and shipping logistics partners to complete your purchase.
  • We may also share your information to comply with applicable laws, regulations, or lawful requests for information.

04. Data Retention & Rights

  • When you place an order, we maintain your Order Information for our records unless you request us to delete it.
  • You have the right to access the personal information we hold about you and ask that it be corrected, updated, or deleted.